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Home / Portfolio / Polyclinic
Chennai, India client · Healthcare

310 patient conversions in month four.

A multi-speciality polyclinic in Chennai, India. It started with no site, no search presence and no tracking. A Chennai client, not a US one. The lessons carry over to any local practice.

40%
lower cost per conversion in one month
752K
Instagram views in August, from 123K in June
4.95
Google rating, up from 4.5
Reception and waiting lounge of the polyclinic in Chennai
310 conversions in AugustGoogle Ads, from 841 clicks
Cost per conversion
−40%
Google search
SEO pages ranking #1
0 at start → 3 of 5 pages
Clinician seated in a bright treatment room
4 gapsin month one

Stock photo, for illustration.

Where we started

No site. No search. Nothing to measure.

  • No site, no search presenceNo live site on the clinic's own domain. No SEO foundation, no keyword research.
  • Local search unclaimedA neighborhood clinic competing on "near me" searches, with an unoptimized Google profile and no service pages.
  • No content engineOne social post was live. A Tamil-speaking catchment was being addressed in nothing.
  • Nothing measurableNo analytics, no Search Console, no conversion tracking. No way to see which specialities drove demand.
What we did

Five channels from day one.

The fullest engagement in our portfolio.

Website

Nine-plus service pages built in-house. Live Google reviews, automatic lead capture, an ads landing page, pharmacy booking and a blood test form.

SEO

Keyword research and a content calendar in month one. Treatment pages published monthly.

Google Ads

A hyperlocal "near me" Search campaign with conversion tracking and a landing page matched to the ad.

Meta Ads and social

Tamil-language health content on Instagram, Facebook and YouTube.

Google Business Profile

Profile rebuilt and tracked on calls, not impressions.

Timeline

Four months, from nothing.

01

A build month

New site built and deployed. 100+ keywords researched, content calendar ready. Instagram launched with a welcome video.

May 2026
02

Volume, not patients

A Meta hiring campaign delivered 90 leads. One health reel passed 52,000 views. Live Google reviews and automatic lead capture added.

Jun 2026
03

We switched the paid channel

Meta out, Google Search in. Hyperlocal "near me" campaign with a matched landing page. 3 treatment pages published, all ranking #1.

Jul 2026
04

Conversions tripled

310 conversions on 841 clicks. Meta came back for reach only. Two more SEO pages, a blood test form and 3,500 new Instagram followers.

Aug 2026
The content engine

Tamil-language health content that grew every month.

No paid boost on the organic posts. Instagram carries this account.

Instagram views

123K → 382K → 752K

Views multiplied six times between June and August. 3,500 new followers in August.

June 123KJuly 382KAugust 752K
Best reel

52,000 views on one health reel.

One health reel in month two. Instagram carries this account, with no paid boost on the organic posts.

Health content
♥ LikesComments↗ Shares
Meta, reach only

770,845 reach at low cost.

Meta came back after July for reach, not for patients.

Reach, Aug770,845
Video views, Aug215,311
Google profile, three months

4.5 → 4.95 rating.

Profile views149 → 323
Calls52 → 84
The hard months

What went wrong, and what we did.

310conversions after the switch to Google Search
−40%cost per conversion in one month
  • Meta was the wrong paid channelPatient demand needs intent, not reach. We moved to Google Search. That switch is the reason the month-four numbers exist.
  • Google profile access was lostLocal visibility froze for a clinic whose patients search on Maps. We recovered access, rebuilt the listing and reached 4.95.
  • Still open: YouTube and FacebookCross-posting one asset to three platforms is not a strategy. Both need their own content or removal from scope.
Two marketers planning at a shared table

Stock photo, for illustration.

What this means for your business

Pay for intent, not reach.

Local practices should pay for intent. "Near me" searches beat broad reach.

  • Fix the Google profile and the site firstThen buy traffic.
  • Report each channel on its ownA blended number hides the weak ones.
  • Keep an organic content engine runningViews grew six times with no paid boost on the organic posts.
244%
more Google Ads conversions than July
3of 5
SEO pages rank #1
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